Shipping Policy
Shipping Policy
Last updated: 20 May,2025
Thank you for shopping at Jella! We’re committed to delivering your orders quickly and safely. Please read our shipping policy for important details on how and when you’ll receive your purchase.
📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification when your order has shipped.
🚚 Shipping Rates & Delivery Estimates
We currently offer the following shipping options:
Domestic Shipping (within [Country Name]):
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Standard Shipping (3–7 business days): [Insert Cost or “Free over $X”]
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Express Shipping (1–3 business days): [Insert Cost]
International Shipping:
We offer international shipping to select countries.
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Standard International Shipping (7–21 business days): [Insert Cost]
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Customs and duties may apply depending on your country and are the responsibility of the customer.
Please note: Delivery times are estimates and may vary due to carrier delays or unforeseen circumstances.
🌍 Where We Ship
We currently ship to:
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[List countries or regions you ship to]
If your country is not listed, feel free to contact us and we’ll do our best to accommodate you.
📦 Order Tracking
Once your order has shipped, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website.
🚫 Shipping Restrictions
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We do not ship to P.O. Boxes or APO/FPO addresses.
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Orders cannot be split between multiple shipping addresses.
❗ Delays or Issues
Jella is not responsible for delays caused by the carrier, weather conditions, customs, or incorrect shipping information provided by the customer.
If your order hasn’t arrived within the expected timeframe, please contact us at [your support email] with your order number and we’ll assist you as soon as possible.
📩 Contact Us
For any questions about your order or our shipping policy, reach out to us at:
Email: jellastore15@email.com
Phone:+923286808101